Welcome to our website - online store! Linen Studio provides services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.
Privacy
Please be assured Linen Studio will protect your right to privacy. Your personal details will not be disclosed or sold. All information will be used solely to process orders.
Ordering
At the moment Linen Studio is able to offer several choices on how to order.
Online
Orders can be made online via our secure server order form. Please note all information remains confidential.
Orders can be made via email. Simply email the codes of the item(s) you would like to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . This e-mail address is being protected from spam-bots. You need JavaScript enabled to view it detailing what you want and we will contact you within 24 hours with an order confirmation.
Telephone
Orders can be made by telephone to Linen Studio: +614 5858 7771
All orders will be shipped the following day after payment has been confirmed unless the item(s) is currently out of stock. In such cases the order will be delivered within 3 weeks time.
Pricing
All our pricing at Linen Studio is in Australian Dollars (AUD) and includes GST.
Payment
We accept all major credit cards, cheque, money order and direct deposit. Goods will be dispatched once payment confirmation has been received.
Deliveries and Shipping
Deliveries within Australia
All orders once processed will be sent via Australia Post. Allow between 3 - 7 working days. Postage and handling costs are added during the checkout process. Please contact us if your parcel does not arrive within the specified time.
Deliveries International
All orders once processed will be sent via Australia Post Air Mail. Allow between 7 - 14 business days. Postage and handling costs are added during the checkout process. International customers are responsible for their own local duties and taxes. Please contact us if your parcel does not arrive within the specified time.
Damaged / Faulty Goods
All items at Linen Studio are checked and packaged with care. In the unlikely event that an item is damaged / broken in transit contact us immediately and we will arrange a replacement. Faulty Goods can be returned with labels intact for an exchange or refund.
Returns / Exchanges
Linen Studio would like you to feel confident in ordering online, so if you find your selection is not what you expected, the right colour or size, simply contact us within 7 days and we will arrange an exchange. Exchanges will be given if the item is unused, unworn and with all labels intact. All items exchanged will incur an extra delivery charge. There are no refunds or exchange on sale items. Linen Studio apologises for items that are out of stock. We will advise you immediately and allow you the opportunity to cancel your order or help with an alternative product.
Copyright
All content on this site, such as text, graphics, logos, button icons, images, audio Clips, digital downloads, data compilations and software, are the property of Linen Studio or it's content suppliers and protected by Australian and International copyright laws.